Personally identifying information that you provide on the Fairmont Hot Springs Resort (FHSR) website will not be made available to third parties outside of FHSR without your explicit permission. The FHSR website collects personally identifying information about you only when you specifically and knowingly provide it to us. Your personally identifying information may be used to personalize your experience on the FHSR website or for such other purposes as are described at any point where the FHSR website collects this information from you. Information that personally identifies you will be kept strictly confidential. Personally identifying information which you choose to provide to another party or website will be subject to their privacy policy.


    “Personally identifying information” is information that can be explicitly used to identify and/or contact you as an individual. This includes information like your real name, email address, mailing address, phone number, credit card number, etc. Information that, by itself, cannot be explicitly linked with your “real” identity is not considered personally identifying. Examples of this are favourite or bookmarked websites, or your preferences with respect to how you wish to see a given page or site set up according to the selections you choose. On occasion, the FHSR website may ask you for personal information such as your name or address. We do this when you register for contests/promotions or services that require registration or subscription. The FHSR website needs to collect this information for fulfilling prizes, and for tracking/verifying compliance with FHSR website policies. It may also be needed for purposes of compliance with federal, provincial and local laws and/or for editorial and feedback solicitation purposes. When we intend to use your personal information, we tell you up front. This way you can decide whether you want to give us the information or not.


    Users should be aware that when you are on the FHSR website, you could be directed to other sites that are beyond our control. There are links to other sites from the FHSR website pages that take you outside our service. This includes links from advertisers, sponsors and partners that may use the FHSR logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data or solicit personal information. Always be aware of where you end up! The FHSR website policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond the FHSR website’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.


    When you send us email, we will use your name and email address only to respond to the concerns you write to us with. Your email may be shared with appropriate people within the FHSR organization to help us respond to your concerns and improve the FHSR website.

    From time to time, the FHSR website may introduce new products and services to its users and members. The FHSR website reserves the right to modify this policy at any time by notifying customers, via the FHSR website, of a new privacy policy.

Subscribe to our mailing list

Book a Room!