Natural Springs Spa

The Ultimate Spa Experience

Unique to Fairmont Hot Springs Resort, our Natural Springs Spa utilizes our abundant natural hot springs waters to create the ultimate spa experience. 

Our experienced spa professionals can help you select a spa service best suited to you and your needs for a completely rejuvenating and truly relaxing experience. We use our mineral-rich and naturally heated hot springs waters in a number of treatments. 

Hours of Operation 

10:00AM to 6:00PM Tuesday – Saturday  Walk-ins Welcome.

Sunday & Monday by Special Appointment Only.


Please note that we are currently unable to issue receipts for insurance purposes as our spa therapists are not RMTs.

Body Treatments


Spa Packages


Spa Policies

Spa Etiquette:

Please arrive a maximum of 10 minutes prior to your appointment to allow time for registration and relaxation. Please inform your spa professional of any health concerns or allergies prior to your treatment. In order to maintain an environment of tranquility and relaxation, we do not allow small children in the upper level of the spa, and we ask that you turn off your cell phone. Gratuities are at your discretion and appreciated. 

Cancellation Policy:

We ask that you please provide 24 hour notice should you need to cancel or change your appointment or 100% of the treatment cost will be applied to the credit card on file. Should you need to cancel or reschedule within the 24 hour period due to feeling unwell, please call our Spa at 250-345-6007 and our team will be happy to assist you. 

Hours of Operation:

10:00AM to 6:00PM Tuesday – Saturday  Walk-ins Welcome 

Reservations & Inquiries:

The health and well-being of our guests, visitors and team is our highest priority. As such, the spa experience will be different and not all treatments are available at this time. We thank you for your collaboration and understanding. 

Our Team:

Our massage providers currently are not RMT’s and we cannot issue receipts for Extended Benefit Plans. Some insurance providers do reimburse those with Health Spending Accounts.

Local Residents’ special rates, group bookings and custom accommodation/spa packages are available. Please contact our team at the Natural Springs Spa for more information. 

Access to our guest-exclusive natural mineral hot springs pools is available with 1-hour treatments for day guests of Fairmont Hot Springs Resort and RV Resort. 

Prices are subject to change without notice and do not include applicable taxes. Group bookings are subject to a 15% service charge. 

If you have a gender preference for your therapist, please inform the receptionist at the time of booking and we will try to accommodate your request. 

As we do not know the exact policies of each insurance company, please note that the Natural Springs Spa will not be held liable for any denied claims.