Golf Protocols and Procedures - Fairmont Hot Springs Resort


Latest update: March 18, 2021


Fairmont Hot Springs Resort is committed to the ongoing safety of our community, our golfers and our team members. As a result, a number of precautionary measures have been put in place to ensure that everyone will stay safe in and around our golf courses that are open. Safety will rely on the full cooperation of golfers and our team members from the time we arrive at the facility until the time we leave.


Golf Health & Safety Protocols and Procedures 

  • Please do not visit if you are feeling unwell or have traveled outside of Canada in the past 14 days.
  • Face coverings are mandatory when entering any building at FHS Golf.
  • All ‘high-touch’ areas are being treated with additional, hospital-graded disinfectant and sanitizer on a very frequent and thorough basis. For Our Health & Safety Promise to You, click HERE.
  • Please continue to practice mandatory physical distancing of 2m/6ft at all times.
  • The golf shops are open for shopping. Please sanitize before you touch any products. Max of 6 people allowed in Riverside golf shop at a time. Max of 4 people allowed in Mountainside golf shop at a time.
  • Please arrive no more than 30 minutes prior to tee time. Limited driving range space available with a 30 minute maximum in place. Follow physical distancing guidelines when on practice greens.
  • Range ball pin codes can be picked up from the golf shop, please return your basket to the sanitization bin once empty.
  • Bag drop located at Guest Services gazebo for your convenience, you must load/unload your own golf bag from your car to cart.
  • Guest Services will direct you to your power cart or pull cart. Carts have been sanitized, however, please use the sanitizer station provided to further sanitize your cart before use.
  • Shared carts permitted to those living in the same household or that traveled to the course together.
  • Pace of Play – Playing through groups is NOT permitted-keep distance from the group ahead. Our team members will assist in playing through slow groups through 9 holes. If there are pace of play issues on course, please call the Riverside Golf Shop 250-345-6346 or the Mountainside Golf Shop 250-345-6514.
  • Flagsticks will remain in the cup & are not to be handled. There is a foamy in the cup to prevent the ball from going too deep.
  • Bunker rakes are removed. Use feet to smooth any footprints. Use preferred lies, place your ball then hit.
  • Washrooms at Mountainside Grille, Dappers Landing & on-course washrooms are open and at Caddyshack and on course porta-potty open at Creekside.
  • Refrain from handshakes or other physical contact as part of post-game etiquette.
  • Absolutely no outside alcohol permitted.
  • Following the round return your cart to the Guest Services Areas. You MUST remove all garbage & belongings.
  • Upon finishing at Riverside, exit to parking lot right of clubhouse, return cart, & enter Dapper’s Landing for any post round dining or drinks.
  • Upon finishing Mountainside, exit to parking lot right of clubhouse, return cart, & enter Mountainside Grille for any post round dining or drinks.
  • Upon finishing Creekside, return cart to Mountainside Guest Services area, & enter Mountainside Grille for any post round dining or drinks.

Thank you for your cooperation regarding the measures we have implemented for everyone’s safety. By booking a tee-time you are hereby agreeing to the terms & conditions listed above and we reserve the right ask you to leave if the protocols & policies are not being followed.

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