Servers

Ends Monday, Dec 31st 2018
Position Full-time
Division Food & Beverage

Brief Description:

To provide fast, friendly, efficient service and maintain a clean and orderly dining outlet, as well as to promote Fairmont Hot Springs Resort. We’re looking for servers for various food & beverage outlets around the Resort.

Responsibilities:

  • You will be issued a uniform when you are hired; you are required to be in full uniform during your entire shift unless otherwise directed
  • To finger-in on time and finger-out for every shift
  • Be prepared for work ten (10) minutes prior to shift commencement
  • Preparation for opening restaurant outlets (inspect area for cleanliness and maintenance problems).
  • Proper use of restaurant equipment
  • Knowledge of our operating system
  • Maintain high standards of cleanliness in assigned areas and service bar
  • Knowledge of wines and spirits
  • Knowledge of menu items, future events and promotions
  • Know daily specials, soup and items we are out of
  • Keep your section clean and orderly and assist others when time permits – we are a team
  • Ensure that tables in your section are set completely
  • Ensure fresh coffee is available at all times
  • Greet guests with a smile and always maintain a pleasant voice
  • Check that your guests are satisfied and consistently check if they require anything else
  • Ensure all clean up duties are completed before ending shift
  • Report customer complaints to supervisor and handle minor guest problems
  • Maintain good communication with staff and management
  • Close and clean service bar in evening when Bartender and Supervisor are not present; perform weekly cleaning duties when time permits
  • All serving staff must inform their supervisor or senior server when taking their break or ending their shift
  • Report to your supervisor/manager immediately of any dangerous or unlawful actions taking place
  • All written directives (i.e. memos) must be initialed after reading
  • Ask questions!

Qualifications:

  • Must be 19 years of age or older
  • Must have a high school diploma
  • Must have the ability to work in a fast pace environment and the ability to work with all types of personalities
  • Workable knowledge of MS Word, Excel, Publisher, Internet, and POS Systems

Working Conditions:

Must be able to work shift work including evenings, weekends and stat holidays.

Physical Requirements:

Must be able to work long hours on your feet. Must be able to aid in convention set-up, therefore must be able to haul tables and chairs (at approximately 50 lbs at one time).
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