Wow! What a weekend we had here at Fairmont Hot Springs Resort! Wine, good friends, delicious food and tons of fun! This years’ Wine Festival was another resounding success and we couldn’t have done it without you! Friday night kicked off the Festival will our astounding 5 course wine paired dinner created by our executive chef Martin Collis and his culinary team. Asian inspired chicken salad, salmon sashimi, beef tenderloin and so many other treasures that were perfect palate pleasers.   Read more

It’s almost here! The 13th Annual East Kootenay Wine Festival is only hours away! Our hard working staff have been busy all week prepping for the big event! We’re looking forward to having you here at this years’ festival!

Be sure to tweet us pictures the night of the big event using #13EKWineFest for a chance to win some great prizes! Show us your wine festival experiance through your eyes!

 

Beautiful center pieces hand picked by our Wine Fest coordinators

...  Read more

Wine Tasting

Browser Title (optional) 
Wine Tasting

Best of BC Wine Tasting

Join us every Thursday in the Lodge lobby!

From 5-6pm join our in-house sommelier for a wine tasting seminar and taste 4 of BC's best!

Admission $10. Pre-registration not required.

 

 

Security Officer

Reference number: 01137
Post Date: 05 January 2015
Application Close Date: 28 February 2015
Division: Administration
Position Status: Full-time
Brief Description:

The successful candidate will possess a valid drivers license, and valid, BC Security License, a strong independent work ethic. This position works evenings and midnights, and is responsible for security around the resort. Wage dependent on experience.

Responsibilities:

• Ensure the property is secure after hours, reporting on any areas found to be insecure
• Patrol common areas to report on, and discourage inappropriate activities of either guests or staff
• Respond to requests for aid by guests or staff, and contacting appropriate responders where deemed appropriate
• Represent the interests of the resort during off-hours

Qualifications:

Qualifications include:
• Security designation as required by BC Law
• First Aid mandatory, Level 3 First Aid preferred
• Computer literate
• Able to communicate effectively with the public
• High school diploma
• Security clearance

Working Conditions

This position is only on at night (midnight shift) and so shift work is mandatory.  There is physical exertion involved in the position, requiring that the employee be physically fit.

Physical Requirements

As the security person is always ‘on call’, breaks when possible

Direct Reports

None.

How to Apply:

Please email us your resume and cover letter if you are interested in this available position.

email: dsheedy@FHSR.com

p: 250.345.6004

f:  250.345.6616

Assistant Manager - Housekeeping

Reference number: 01136
Post Date: 05 January 2015
Application Close Date: 28 February 2015
Division: Administration
Position Status: Full-time
Brief Description:

The Assistant Manager of Housekeeping for Fairmont Hot Springs Resort provides  direction and guidance in the day to day operations in Housekeeping and Laundry; and advises on the overall operation of the Lodge including guest rooms, public areas, hotel cleanliness and  guest concerns and requests.

Responsibilities:

• Responsible for the day to day operations of all housekeeping services including the cleaning of lodge rooms and public areas and the operation of the laundry by effective planning, organization and supervision.
• Manage and control the inventory of guest supplies, linens, chemicals, cleaning supplies, equipment, uniforms and all other required items.
• Scheduling all staff based on room occupancy and ensuring all assignments are completed in a timely manner.
• Conduct morning pre-shift briefings to inform staff of all resort events.
• Prepare the daily work assignments for Room Attendants based on room occupancy and arrivals report.
• Ensure payroll hours are entered and daily labor costs are reported.
• Inspect rooms and public areas to ensure cleanliness standards are met.
• Communicate with Front Desk and Maintenance to monitor guest concerns, arrivals and departures, VIP guests and room maintenance and follow up on issues and conflicts.
• Assist with the preparation of the  annual operating budget for Housekeeping and Laundry based on room occupancy and monitor monthly costs and overages.
• Participate in strategic, financial and guest satisfaction planning and implementation.
• Assist with the preparation of the annual Capital Budget and Business Plan.
• Guide employee performance by holding staff accountable and meeting realistic and obtainable goals.
• Assist with the recruitment and hiring of long term and seasonal staff.
• Participate in the training of all staff including daily cleaning procedures, hotel policies and procedures, fire and emergency procedures and health and safety procedures.
• Encourage positive staff moral and provide leadership and consultation to all staff by communicating employee policies, productivity expectations and evaluating overall individual performances.
• Monitor guest concerns and resolve problems.
• Maintain close and effective working relationships with all departments.
• Overall responsibility for the department when the Housekeeping Manager is unavailable.

Qualifications:

• Post secondary education in hospitality/hotel field.
• Supervisory experience, preferable in the hotel environment.
• Demonstrated leadership skills as well as supervisory skills
• Excellent verbal and written communication skills
• Ability to organize, motivate and manage a large multicultural and diverse department
• Strong interpersonal skills
• Conflict resolution skills and problem solving ability
• Financial/budgeting experience or education
• Front Desk experience or education
• Knowledge of Word and Excel at an advanced level
• Knowledge of and ability to navigate Maestro.

Working Conditions

The nature of the position will require working outside the normal working week.  This will include working weekends and statutory holidays and some evenings.  Reporting deadlines and daily requirements may require additional time spent on a day to day basis.  Travel outside the property on business may be periodically required as well.

Physical Requirements

The position requires daily walks throughout the property, standing for extended periods of time, and related bending motions several times a day.

Direct Reports

Housekeeping Supervisors; Room Attendants; Laundry Attendants; Housepersons.

How to Apply:

Please email us your resume and cover letter if you are interested in this available position.

email: dsheedy@FHSR.com

p: 250.345.6004

f:  250.345.6616

It’s the most beautiful time of year here at Fairmont Hot Springs Resort (FHSR). The leaves are turning, the brisk morning air and beautiful sunny skies. All this just in time for a beautiful Thanksgiving away from home! This year at FHSR we have tons of family fun activities going on all over the place! From apple bobbing, pumpkin carving and arts and crafts to kayak tours, nature hikes and movie nights. This really is the ultimate family thanksgiving destination! Join us in Bear’s Paw Bar and Grill on Saturday AND Sunday for Live Music from Dean Ray!   Read more

Syndicate content